At 3gpp, we believe that genuine digital entertainment must come with real responsibility. This page outlines our commitment, the tools we provide, and how you can enjoy gaming on the platform 3gpp in the healthiest and most responsible way possible.
The comprehensive approach we take to ensure every member 3gpp play safely and responsibly
Every member 3gpp can set daily, weekly, or monthly deposit limits tailored to their personal budget. Once a limit is set, the 3gpp will automatically block any deposit that exceeds that amount. Limits can be lowered immediately, but increasing a limit requires a 7-day waiting period to allow sufficient time for reflection.
Platform 3gpp allows you to set a daily or weekly time limit for gaming. As the limit approaches, the system will display a warning notification to keep you aware of how long you've been playing. This feature is especially useful for players who tend to lose track of time during enjoyable but lengthy gaming sessions.
If you feel you need a short break from gaming — perhaps after a long session, or when you sense that emotional stress is affecting your decisions — the platform 3gpp offers a temporary break option of 24 hours, 3 days, 7 days, or 30 days. During this period, you will be unable to log in or make any deposits to your account.
For members who need a more decisive measure, 3gpp offers self-exclusion programmes for periods of 6 months, 1 year, or permanent exclusion. During this time, your account will be fully blocked and you will not receive any marketing communications from 3gpp. Permanent exclusion cannot be reversed and requires the support team to process.
In addition to deposit limits, members of 3gpp can also set a maximum loss limit for a given period. Once the loss limit is reached, the platform will block any further bets until the limit period expires or is amended. This is an effective way to ensure you never lose more than you can afford in a single session or day.
Support team 3gpp are specially trained to recognise signs of problem gaming and respond with empathy and helpful information. Members who need assistance can reach us via Live Chat or WhatsApp at any time — all conversations are confidential and non-judgmental. We also provide links to professional support resources in Malaysia.
Understanding the difference between healthy entertainment and habits that need attention
Responsible gaming means participating in gaming activities — whether slots, live casino, card games such as Turkish Blackjack or Oasis Poker, or dice games such as Big Small — purely as a form of entertainment and recreation. It means playing with money you can afford to lose without affecting your daily living needs such as food, rent, bills, and family responsibilities.
On the 3gpp, we actively promote a culture of responsible gaming among our members. This isn't just a polished line in a policy page — it's a value we hold firmly and demonstrate through real action, from the control tools built into our platform to the way our support team communicates with members.
Many Malaysian players who play at 3gpp views gaming as a way to unwind after a long day — much like catching a Malaysia Super League or EPL match on the weekend, or playing badminton with friends. Gaming is a legitimate form of entertainment when kept within reasonable boundaries and approached with a clear awareness of the risks involved.
Problems arise when a person begins gaming to escape from issues, chase losses, or play with money that was never meant to be spent on entertainment. 3gpp is committed to helping members recognise when gaming has crossed the boundary of healthy entertainment, and to providing the support they need at that moment.
"Responsible gaming doesn't mean not playing at all. It means playing smart, with clear limits, and with the clear-headed understanding that a win is a bonus — not the end goal."
– The 3gpp Responsible Gaming TeamHow to use each tool we provide to better manage your gaming experience
Go to Account Settings → Responsible Gaming → Deposit Limits. Enter the maximum amount you wish to deposit within the selected period. The system will display your remaining limit balance each time you make a deposit.
Takes effect immediatelySet a daily or weekly session time limit in minutes or hours. The platform 3gpp will send a notification 15 minutes before the limit is reached and automatically end the session once the limit is met. Your session records can be viewed in your account history.
Automatic notificationsSet a daily, weekly, or monthly loss limit in MYR (RM). Once your cumulative losses reach that limit, the platform 3gpp will block all betting until the reset period begins again. This helps protect your budget from any impulsive wagering decisions.
Budget protectionChoose a self-exclusion period that suits you — 6 months, 1 year, or permanent. All marketing communications will cease immediately. For permanent exclusion, please contact the support team 3gpp directly via Live Chat or email for final confirmation.
Fully in effect| Limit Type | Duration Options | Minimum Limit | Effective Date | Amendment Period |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | RM 10 | Immediate (decrease) | 7 days (increase) |
| Play Time Limit | Daily / Weekly | 30 minutes | Immediate | 24 hours (increase) |
| Loss Limits | Daily / Weekly / Monthly | RM 20 | Immediate (decrease) | 7 days (increase) |
| Temporary Break | 1, 3, 7, 30 days | 24 hours | Immediate | Cannot be cancelled early |
| Self-Exclusion | 6 months / 1 year / Permanent | 6 months | Within 24 hours | Permanent: non-reversible |
Check in with yourself by answering these questions honestly and privately
These questions are designed to help you objectively assess your own gaming habits. This is not a clinical test and does not replace professional advice — but honest answers can help you recognise whether gaming is starting to have an unhealthy impact on your life. If you answer "Yes" to two or more of the questions below, consider reaching out to the support team 3gpp or seeking professional advice.
If you answered "Yes" to two or more of the questions above, the smart next step is to reach out to the support team 3gpp via Live Chat for initial assistance, or use the self-exclusion tool in your account settings while seeking appropriate professional support.
Support team 3gpp ready to listen and help, without any judgement. All conversations are completely confidential.
A step-by-step guide to setting limits and protections within your account
Open the platform 3gpp via your mobile or desktop browser and log in with your username and password. Make sure you are in a calm environment and not in a rush when configuring your limit settings.
Click on your profile icon or username at the top of the screen, then select "Account Settings" from the dropdown menu that appears. This will take you to the account management page 3gpp yours.
In your Account Settings page, find and click on the "Responsible Gaming" or "Gaming Controls" tab. This is where you'll find all available control tools, including deposit limits, time limits, loss limits, temporary breaks, and self-exclusion options.
Select the type of limit you wish to set, enter the amount in MYR (RM) or the desired time period, and choose the limit duration (daily, weekly, or monthly). Review your settings carefully before confirming — make sure the limit you set truly reflects your actual entertainment budget.
Click the "Confirm" or "Save Settings" button. The system 3gpp will send a confirmation email to your registered email address for your records. Limit reductions take effect immediately, while limit increases are subject to a designated waiting period for your protection.
Review your limit settings every month to ensure they still reflect your current financial situation and comfort level. Life circumstances can change over time, and your limits should always align with your present financial capacity.
Malaysia has a unique gaming culture. Many Malaysians enjoy various forms of gaming and Sports Betting as part of their recreational lifestyle — from football betting during the Malaysia Super League and EPL seasons, to digital casino games such as those offered by the platform 3gpp. Gaming, when done responsibly, is a legitimate and enjoyable recreational activity.
However, like any form of entertainment involving money, the risks involved must be managed wisely. Problem gambling — or more seriously, gambling addiction — can have severe consequences on a person's mental health, financial stability, and personal relationships, as well as those of their family. This is not an issue that only affects others — it can happen to anyone, regardless of background or income level.
At 3gpp, we take our role as a platform operator very seriously. We recognise that every member's decision to register and play on our platform is an act of trust. In return for that trust, we are committed to ensuring that the platform 3gpp never becomes a source of hardship for any individual or family in Malaysia.
One of the ways we deliver on this commitment is through active monitoring. The 3gpp is designed to detect playing patterns that may indicate risk — such as a sudden spike in deposit frequency, unusually long gaming sessions, or loss-chasing behaviour. When such patterns are detected, our support team will proactively reach out to the member concerned to offer assistance and information about the available control tools.
We also understand that Malaysian players don't all play in the same environment. Some play after work in a small flat in Petaling Jaya, some play on weekends back in their hometown in Kelantan, and some play during the commute home on the LRT. Wherever you are, the 3gpp always within reach, just a few taps away on your smartphone screen.
Important Notice: Platform 3gpp is intended for individuals aged 18 and above only. If you feel that gaming is beginning to affect your life, please contact us immediately at [email protected]. No gaming decision matters more than the decision to seek help when you need it.
3gpp is more than just a gaming platform — we are a community that cares. Register today, set the right limits from the start, and enjoy a fun, safe, and responsible gaming experience alongside hundreds of thousands of Malaysian players.