At 3gpp, your privacy is not merely a legal obligation – it is a responsibility we take with the utmost seriousness. This document transparently explains how the platform 3gpp collects, stores, uses and protects the personal data of every Malaysian member who entrusts us with their information.
Six data protection principles we uphold across every aspect of our platform operations 3gpp
All data transmitted between your device and our servers 3gpp encrypted using 256-bit SSL protocol — the same security standard used by Malaysia's leading banks. This ensures that your personal information, passwords, and financial transaction details such as deposits via Touch 'n Go eWallet or GrabPay cannot be intercepted by any third party during transmission.
3gpp has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your information is used solely for the operational purposes of the platform 3gpp only – such as processing transactions, verifying identity, and providing customer support to you.
As a member of 3gpp, you have the full right to access, amend, download, or request deletion of your personal data at any time. This process can be initiated by contacting the support team at 3gpp via Live Chat or email, and we will process it within the timeframe stipulated under Malaysia's Personal Data Protection Act (PDPA).
Member personal data 3gpp stored on servers protected by layered firewalls, real-time intrusion detection systems, and strict access controls that permit only authorised personnel to access the data required for their specific roles. Our servers are regularly audited by independent security parties to ensure there are no exploitable vulnerabilities.
Privacy Policy 3gpp has been carefully drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines established by the Department of Personal Data Protection Malaysia. We regard this compliance not merely as a legal requirement, but as a moral responsibility to every Malaysian member who entrusts their data to the platform 3gpp.
Member 3gpp has full control over the marketing communications they receive. You may opt in or out of notifications regarding the latest promotions, bonus offers, and platform news via your account settings. Every marketing email or notification from 3gpp also includes an easily accessible "unsubscribe" link.
This Privacy Policy describes how the platform 3gpp ("we", "Platform", or "3gpp") collects, uses, discloses, and protects your personal information when you use our website and services. By registering for or using the platform 3gpp, you consent to the collection and use of your data as described in this document. If you do not agree, please discontinue use of our platform.
3gpp is a digital entertainment casino platform built to serve Malaysian players. We understand that your trust in our platform depends not only on the quality of the games we offer, but also on how responsibly we manage and protect your personal data.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines set by the Department of Personal Data Protection Malaysia. We regard PDPA compliance not merely as a legal obligation, but as the foundation of trust between 3gpp and every member who uses our platform.
This policy applies to all information collected through the website 3gpp, mobile application (if available), email communications, Live Chat, WhatsApp, and all other communication channels used by members to interact with the platform 3gpp.
3gpp only collects personal data necessary for legitimate platform operations. The information we collect is as follows:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Registration Data | Full name, phone number, email address, password (encrypted) | Account identity verification |
| KYC Data | MyKad/Passport copy, proof of address, age verification | Legal compliance |
| Financial Data | Payment methods (TnG, GrabPay, DuitNow, FPX), deposit/withdrawal records | Transaction processing |
| Game Data | Betting records, winnings, losses, games played | Fairness & game auditing |
| Technical Data | IP address, device type, web browser, login session | Security & fraud detection |
| Communication Data | Live Chat records, support emails, WhatsApp communications | Complaint resolution & support |
3gpp does not collect any sensitive information such as medical records, religious information, or biometric data unless specifically stated and with your explicit prior consent.
Note on Financial Information: 3gpp does not store credit card numbers or full banking details directly in our systems. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX are processed through encrypted payment gateways that comply with PCI DSS standards.
3gpp uses members' personal data solely for the following legitimate and clearly stated purposes:
3gpp will not use your data for any purposes beyond those stated without first obtaining your explicit consent.
3gpp does not sell, rent or disclose members' personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary for platform operations:
All third parties who receive member data 3gpp bound by strict confidentiality agreements and required to comply with the data protection standards set by 3gpp. They are only permitted to use that data for the specific purposes that have been agreed upon.
Every instance of data sharing carried out by 3gpp covered by data processing agreements that comply with Malaysia's PDPA. We share only the minimum data necessary for the stated purposes, and nothing beyond that.
3gpp implements multiple layers of technical and organisational security controls to protect member personal data against unauthorised access, disclosure, alteration, or accidental destruction:
That said, it is important to understand that no digital security system can guarantee absolute 100% protection. In the event of a security incident involving member data, 3gpp will notify affected members within the timeframe required under Malaysia's PDPA and take immediate action to contain any damage.
Platform 3gpp uses cookies and similar tracking technologies to enhance user experience and platform security. We use several types of cookies:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality 3gpp and your gaming experience. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
Note on Third-Party Cookies: Payment service providers such as Touch 'n Go eWallet, GrabPay, and DuitNow may place their own cookies when you use their services through the platform 3gpp. These third-party cookies are subject to the respective provider's privacy policy and are not under the direct control of 3gpp.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member 3gpp have the following rights with regard to your personal data:
To exercise any of the above rights, please contact the support team 3gpp via email at [email protected] or through our platform's Live Chat. Please include sufficient identifying information so we can process your request accurately and securely.
3gpp retains member personal data only for as long as necessary to fulfil the original purpose of collection and any associated legal obligations. Data retention periods are as follows:
Once the retention period expires, 3gpp will securely and irreversibly delete or anonymise the relevant personal data. You may request early deletion of your data after account closure, and we will comply to the extent permitted by applicable law.
Platform 3gpp is a service designed exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data belonging to an individual under 18 years of age has been collected without our knowledge — for example, through registration using false information — such data will be deleted immediately and the account in question will be closed without notice.
Parents and guardians who discover that a minor under their care has registered or attempted to register on the platform 3gpp are encouraged to contact us immediately at [email protected] so that appropriate action can be taken without delay.
Notice to Parents and Guardians: Please ensure that devices used by minors have appropriate parental controls in place to prevent access to digital gambling platforms such as 3gpp. Use the parental control features available on Android or iOS devices to set appropriate age restrictions.
3gpp reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information. Any changes made will be published on this page with the latest update date.
For amendments deemed material or significant – such as changes to the primary purposes for which data is used, or changes to how data is shared with third parties – 3gpp will endeavour to notify members via email or in-platform notification before any changes take effect.
Continued use of the platform 3gpp following any amendments to this Privacy Policy shall constitute your acceptance of the revised privacy terms. If you do not agree with the changes made, please discontinue use of the platform and close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or wish to exercise any of your data protection rights, please contact the 3gpp through the following channels:
All requests relating to personal data protection will be handled by the support team 3gpp who are trained and bound by strict security procedures to ensure your data is never exposed to unauthorised parties.
When you register on the platform 3gpp, you entrust us with highly sensitive personal information — your full name, phone number, financial details, and records of your gaming activity. We at 3gpp does not take this trust lightly. This is why data protection is not merely a minor aspect of our operations – it is central to the way we conduct business every day.
In the Malaysian context specifically, awareness of personal data protection is growing steadily among digital users. Today's Malaysian players — particularly younger users who actively play on their smartphones while following the Malaysia Super League or weekend EPL matches — are more conscious of cybersecurity risks and more discerning when choosing a platform they can trust. We take this seriously.
3gpp consistently invests in the latest data security infrastructure. But more important than the technology itself is the culture of privacy we have built within our organisation — every team member at 3gpp who handle member data undergo regular data protection training and are bound by strict confidentiality agreements.
We also understand that privacy in the context of digital casino gaming carries a unique dimension. Your gaming history — how much you've won or lost, which games you enjoy, and when you play — is deeply personal information. 3gpp never uses this information to build profiles that could manipulate game outcomes or pressure you into betting beyond your means.
Instead, gaming data at 3gpp used solely to ensure fairness and accuracy of records, identify players who may need responsible gaming support, and improve the overall platform experience. This is how we demonstrate that 3gpp is a platform that genuinely puts its members' interests ahead of our own commercial interests.
At 3gpp, the security and privacy of your data is our top priority. Register today and enjoy the best Malaysian digital casino experience with full confidence that your personal information is in responsible hands.